Analysing consumer protection for gamblers across different online gambling operators: A descriptive study.
Av: Maris Bonello and Mark D. Griffiths
Kategorier: Om spelansvar spelansvarsverktyg och policy
A dedicated RG page including the following criteria: -A statement on the operator’s commitment to RG -A warning that gambling can be harmful -Reference to a problem gambling help organization and/or self-help groups -A self-assessment test for problem gambling -Information about the RG tools offered by the operator. -No promotional gambling material -Links to gambling filtering software such as GamBlock and/or Betfilter Initial age checks during the account registra-tion phase A link to the RG page or information aboutRG practices in the communication sent by the operator to those registering to gamble on the website The presence and easy accessibility of gam-bling account history The availability of RG tools including: -Limit setting facilities -Cooling off periods -Self-exclusion periods -Other RG tools A link to limit-setting option on the deposit page RG-oriented customer service communication